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+2348145213923, +2347015323811 info@voisiptelecomms.com

VOISIP VOICE & VIDEO TELEPHONY TRAINING

VOISIP VOICE AND VIDEO TELEPHONY

COURSE DESCRIPTION

This course is a hands-on VOIP Telephony course designed to equip you with the knowledge and skills necessary to become a mid-level Asterisk Telephony administrator in deploying open-source VOIP unified communication (U.C) infrastructure. Using a combination of information-rich lectures and practical lab exercises, this basic Asterisk VOIP course introduces you to the world of VOICE and Video Over IP, familiarizes you with VOIP and the environment in which it operates, both in terms of operating systems and telephony (traditional and IP) connections. This course will take you from a freshly installed Linux PC through to a fully configured and working VOIP system with enterprise-level features and functionalities. You do not need to have previous experience of Linux, telephony or Asterisk

COURSE FACILITATOR

Mr. Kelvin Ojanomare

Technology Manager, VOISIP Telecomms Limited

CCIE Collaboration Written, CCNP Voice, MCSA, Linux+, CCNA Voice, CCNA R & S, MCITP, ITIL, Msc. Telecomms Engr. and Bsc Elect/Elect Engr.

DURATION

Monday, 1st – Thursday 4th April 2019
Time: 10am – 4:30pm
Lunch & coffee breaks included

Course Fee: N70,000

COURSE OUTLINE
  • Voice in a packet, what’s the big Deal?
  • Why should an organization use VOIP?
  • Benefits of VOIP & Unified Communications (U.C) to organizations, homes & humans
  • Fundamentals of Telephony
  • Traditional PBX Overview
  • Disadvantages of the PBX Intercomm infrastructure
  • Analogue Voice Circuits (FXS)
  • Foreign Exchange Office (FXO)
  • Digital Voice Circuits
  • CSS & CAS
  • Circuit Switched Network
  • Disadvantage of Circuit Switched Network
  • Packet Switched Network (PSN)
  • Disadvantage of packet Switched Network
  • Unified Communications (U.C) Network
  • Public Providers (Internet telephony Providers ITSP)
  • Voice over IP (VOIP)
  • Codecs: G.711ulaw
  • Real Time Protocol (RTP)
  • Signaling Protocols
  • H323
  • Session initiation protocol (SIP)
  • Media gateway control protocol MGCP
  • The BHL Hotel Scenario
  • Network topology
  • It’s an empty Building………. Where do you start?
  • Addressing physical requirements
  • Addressing logical requirements
  • Using Visio 2013 to produce network diagrams
  • Power & Cooling Considerations
  • Barnstorming the project
  • Putting together an Equipment order
  • Creating Documentation
  • Cabling, faceplate keystone, termination Bundling Cables
  • Patch panels termination
  • Mounting the Routers, Switches, Servers & Cabling on the rack
  • Connecting & Powering IP Phones
  • VLAN Concepts & Configuration
  • Understanding Voice VLANs
  • VLAN Configuration
  • Understanding the IP Phone Boot Process
  • Configuring a Router-Based DHCP Server
  • Configuring NTP on a cisco router or Asterisk Server
  • IP Phone Registration
  • Configuring the network for overall connectivity
  • What do I really need?
  • Server Hardware Selection
  • Environment
  • Telephony Hardware
  • Types of Phones
  • Linux Considerations & system requirements
  • Installing Linux Centos 7 on VMWARE & physical Server
  • Updating the Centos Server
  • Server Hardware Selection
  • Environment
  • Telephony Hardware
  • Types of Phones
  • Linux Considerations & system requirements
  • Installing Linux Centos 7 on VMWARE & physical Server
  • Updating the Centos Server
  • What do I really need?
  • Working with Interface Configuration files
  • Setting up diaplan for some test calls
  • FXO & FXS Channels
  • Configuring SIP Telephones
  • Connecting two Asterisk boxes together with SIP
  • Making test calls, verifying configuration
  • Asterisk verification commands
  • Configuring Soft phones on laptops, mobile phones, windows phones for user mobility.
  • Dial plan Syntax
  • A simple Dial plan
  • Building an interactive dial plan
  • What is FREEPBX?
  • Other Asterisk GUI (Switchvox, Trixbox, Elastix, Grandstream PBX in a flash, etc
  • FREEPBX & Elastix installation
  • Updating modules
  • Creating Extensions & Configuring IP/Analogue phones
  • Configuring softphones on android devices for mobility within & outside company premises
  • Making test calls
  • Asterisk verification commands
  • Configuring Soft phones on laptops, mobile phones, windows phones for user mobility.
  • Conference call
  • Voicemail, Voicemail to Email
  • Call Park
  • IP Paging & Intercom
  • Call hold, Call transfer, Call Waiting
  • Configuring Call Recording for Organizations
  • Ring group
  • Find Me: Follow Me
  • Making Video IP calls
  • Black listing
  • Outbound Routes Configuration
  • Inbound Routes, ring groups & time conditions
  • Interactive Voice Response (IVR or auto-attendant) & system recordings
  • Queues
  • Time Conditions
  • Music on Hold
  • User Control panel: Giving control to the users & reducing IT Helpdesk tickets
  • Why QOS is your friend
  • 3 basic types of QOS Models
  • Diffserv QOS Mechanisms
  • QOS Mechanism: Where to Apply
  • Queuing Types
  • VOIP Application in the Transport Industry
  • VOIP Telephony in Homes
  • VOIP Telephony in the Estate Management sector
  • VOIP in the Hospitality industry
  • VOIP in the Educational Sector
  • VOIP Telephony in the Oil & Gas Industry
  • VOIP in the Banking sector
  • VOIP in the Business Processes Outsourcing (BPO) sector
EQUIPMENT AVAILABLE
  • Ten (10) Cisco IP 7940 7945 7942 SIP IP phones
  • 3 Grandstream GXV 3275 Video IP/Android Phones
  • Three (3) Grandstream 1625 IP phones
  • Softphones ( Zoiper, Grandstream Wave, Xlite, Counterpath bria,3CX)
  • Four (4 ) 3560 & 3750 Cisco Enterprise Layer 3 Switches.
  • Four (4 ) HP Rack mount Blade Virtualized Server 2Tb HDD, 24GB RAM, Quad Core Xeon processors.
  • One (1) HP Virtualization Server 2Tb RAID 5 HDD, 64GB RAM, Quad Core Xeon processors.
  • Fifteen (15) Cisco 2950 Layer 2 Switches and 2621XM Cisco routers
  • Four (4) 3725 & 2811 Cisco Routers.
  • Three (3) Cisco 881W integrated services Routers.
  • GSM-IP Gateway for External Calls
  • Four (4 ) HP Rack mount Blade Virtualized Server 2Tb HDD, 24GB RAM, Quad Core Xeon processors.
  • One (1) HP Virtualization Server 2Tb RAID 5 HDD, 64GB RAM, Quad Core Xeon processors.
  • Four (4 ) 3550 & 3560 Cisco Enterprise Layer 3 Switches.
  • Fifteen (15) Cisco 2950 Layer 2 Switches and 2621XM Cisco routers
  • Four (4) 3725 & 2811 Cisco Routers.
  • Three (3) Cisco 881W integrated services Routers.
  • Online cloud servers from Digital Ocean
  • Various instances of Asterisk, FreePBX, Elastix IP PBX software
  • Various softphones from Counterpath XLite, 3CX, Linphone, Grandstream, Zoiper,
  • Cisco Unified Communications Manger Software (CUCM)
  • CUCME Sofware for Cisco Routers
  • Virtualbox Virtualization Software
  • VMware Workstation 11 Software
  • Fedora, Ubuntu, CentOS Linux Operating System software
  • Wireshark software plus other software’s in our Software bank.
  • VMWare VSphere 5.1 environment
  • Nagios & Splunk monitoring software
  • And lots of other software available on our File servers
  • GNS3 software.

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